APS Technology Based Conferencing Products and Services:
Order Fulfillment:
Advanced Proactive Solutions, LLC
14732 Myrtle Beach LN,
Frisco, TX, 75035
Office: (214) 430-2864
Fax: (469) 248-8316
sales@aps-consulting.com
www.aps-consulting.com
How To Order:
- For product and pricing information, visit
www.aps-consulting.com, or contact Ehab Elyian at
(469) 307-1272 - Generate a purchase order made payable to Advanced Proactive Solutions, LLC. and please reference the DIR Contract Number DIR-TSO-3935 on your purchase order.
- E-mail your purchase order and quote form to:
sales@aps-consulting.com
FAX to:
(469) 248-8316
Technology Based Recording Equipment Software

SpeechLog Quality Management helps in maintaining the highest level of quality without sacrificing time or resources. It also allows you to:
- Perform root cause analysis to undercover the issues and agents that contribute to low quality scores.
- Take action such as targeted agent training to address knowledge gaps.
- Monitor to verify problem resolution and ensure ongoing quality management.
- Documenting in-call agreements and transactions to hold against disputes.
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