APS Technology Based Conferencing Products and Services:

Order Fulfillment:
Advanced Proactive Solutions, LLC
14732 Myrtle Beach LN.
Frisco, TX, 75035

Office: (214) 430-2865
Fax:    (469) 248-8316

How To Order:
  1. For product and pricing information, visit
     www.aps-consulting.com, or contact Ehab Elyian at
    (469) 307-1272

  2. Generate a purchase order made payable to Advanced Proactive Solutions, LLC. and please reference the DIR Contract Number DIR-TSO-3935 on your purchase order.

  3. E-mail your purchase order and quote form to: 
    FAX to:
    (469) 248-8316

Technology Based Recording Equipment Software 

SpeechLog Quality Management helps in maintaining the highest level of quality without sacrificing time or resources. It also allows you to:

  • Perform root cause analysis to undercover the issues and agents that contribute to low quality scores.
  • Take action such as targeted agent training to address knowledge gaps.
  • Monitor to verify problem resolution and ensure ongoing quality management.
  • Documenting in-call agreements and transactions to hold against disputes.
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