aps-consulting

APS Technology Based Conferencing Products and Services:

Order Fulfillment:
Advanced Proactive Solutions, LLC
14732 Myrtle Beach LN.
Frisco, TX, 75035

For product and pricing information, visit
www.aps-consulting.com , or contact Ehab Elyian at
(469) 307-1272
Generate a purchase order made payable to Advanced Proactive Solutions, LLC. and please reference the DIR Contract Number DIR-TSO-3935 on your purchase order.
E-mail your purchase order and quote form to:
sales@aps-consulting.com
FAX to:
(469) 248-8316

Technology Based Recording Equipment Software

SpeechLog Quality Management helps in maintaining the highest level of quality without sacrificing time or resources. It also allows you to:

Perform root cause analysis to undercover the issues and agents that contribute to low quality scores.
Take action such as targeted agent training to address knowledge gaps.
Monitor to verify problem resolution and ensure ongoing quality management.
Documenting in-call agreements and transactions to hold against disputes.